Shipping costs

From a value of goods of only 40 € we deliver all items for you free of shipping costs throughout Germany.
For shipping to other European countries, we charge a flat rate of 9.90 € per item ordered.

Country	under 40€	over 40€	Cash on delivery
Germany	4,95 €	0,00€	+ 6,5 € + 2€ delivery charge
Austria	9,90€	9,90€
Belgium	12,95€	12,95€
Denmark	12,95€	12,95€
Finland	12,95€	12,95€
France	12,95€	12,95€
Greece	12,95€	12,95€
Great Britain	50€	50€
Ireland	12,95€	12,95€
Italy	12,95€	12,95€
Japan	50€	50€
Croatia	12,95€	12,95€
Lichtenstein	12,95€	12,95€
Luxembourg	12,95€	12,95€
Netherlands	12,95€	12,95€
Norway	12,95€	12,95€
Poland	12,95€	12,95€
Portugal	12,95€	12,95€
Romania	50€	50€
Sweden	12,95€	12,95€
Slovakia	12,95€	12,95€
Slovenia	12,95€	12,95€
Spain	12,95€	12,95€
Czech Republic	12,95€	12,95€
Hungary	12,95€	12,95€
USA	50€	50€

How do you ship?

The products in our range are shipped exclusively by DHL (Deutsche Post). Shipments can therefore also be delivered on Saturdays and to packing stations. When shipping to packing stations, please note that oversized parcels will be deposited at the nearest post office. You will then be notified directly by DHL.

How long is the delivery time?

Your order will be shipped within 24 hours (Mon-Fri) if you pay by credit card, Paypal or cash on delivery. If you pay in advance, your order will be dispatched within 24 hours of receipt of payment.

Orders from abroad

For foreign customers (outside Germany), any transfer fees (for advance payment) as well as customs duties and taxes shall be borne by the customer. German customs clearance fees are already included in our shipping costs. For orders from outside the EU, we deduct the current German VAT from the value of the goods after your registration in the store (and then also each time you log in).

Important note

Despite all care, damage may occur during transportation. In this case, we will of course refund the damaged items free of charge. However, please note the following procedure: Transport damage must be reported to the supplier (DHL) immediately upon receipt of the goods and you must then inform us of any transport damage found.

Which payment methods are accepted?

At koffer-direkt.de you can pay by

bank transfer
PayPal
Credit card (Mastercard, VISA and American Express)
Cash on delivery (+6.50 € cash on delivery fee + DHL delivery fee 2.00 €)

Payment.

Prepayment by bank transfer

Please transfer the total amount of your order to the following account at Stadtsparkasse Wuppertal:

IBAN: DE21 3305 0000 0000 6734 67
BIC: WUPSDE33XXX

Please state the order number from your confirmation e-mail as the reason for payment. Please note that although the amount will be debited directly from your account, it may take a few days for it to be credited to our account. For domestic transfers this is usually 2 bank working days, for transfers from abroad usually 3 days. Your order will be dispatched immediately after receipt of payment, provided the items ordered are in stock.

We also offer corporate customers, authorities and corporations the option of payment against invoice. Please contact us after you have opened a customer account.

We will then activate the invoice payment method for you. Please understand that we are unfortunately no longer able to offer this payment method to private customers.